Frequently Asked Questions

• Google Chrome version 120 or higher
• WhatsApp account with active WhatsApp Web access
• Stable internet connection
• Phone connected to internet for WhatsApp Web

No. WA Biz Sender (Prime) is a paid tool. You need an active subscription to use the extension for bulk messaging. We offer Premium (single number) and Custom (multiple WhatsApp numbers) plans with monthly, quarterly, half-yearly, and yearly billing. Pricing varies by country. Visit our home page to see plans and pricing, or go to checkout to subscribe after installing the extension from the Chrome Web Store.

1. Visit our home page and select your country and billing cycle (monthly, quarterly, half-yearly, or yearly).
2. Choose the Premium plan (one WhatsApp number) or the Custom plan (multiple numbers).
3. Click Buy Now and complete the checkout with your payment details (card, PayPal, or Razorpay where available).
4. After payment, your subscription is activated and you can use the extension with your purchased plan.

Use curly braces to include variables in your message template:

• {name} - Contact's name
• {phone} - Contact's phone number
• {email} - Contact's email
• {company} - Contact's company

Yes, you can send messages to both saved and unsaved contacts. The extension will automatically open new chat windows for unsaved contacts using their phone numbers.

You can send various types of files:

• Images (JPG, PNG, GIF)
• Documents (PDF, DOC, XLS)
• Videos and audio files
• Contact cards
• Location sharing

1. Go to the extension settings
2. Set the delay in seconds (recommended: 30-60 seconds)
3. You can also enable random delay for more natural sending
4. The delay helps avoid spam detection and maintains natural conversation flow

• Check your internet connection
• Ensure your phone is connected to WhatsApp
• Verify that phone numbers are in correct format (+1234567890)
• Make sure you haven't exceeded WhatsApp's sending limits
• Check if your WhatsApp account has any restrictions

• Ensure your CSV file is properly formatted
• Check that phone numbers are in international format
• Make sure there are no special characters in column headers
• Try saving the file as UTF-8 encoding
• Verify that the file size is not too large (max 10MB recommended)

• Close unnecessary browser tabs
• Clear browser cache and cookies
• Restart your browser
• Check your computer's memory usage
• Update Chrome to the latest version
• Try reducing the number of contacts in a single batch

• Only send messages to people who have opted in
• Include an opt-out option in your messages
• Use reasonable delays between messages
• Send relevant and valuable content
• Respect recipients' privacy and preferences
• Monitor delivery reports and respect opt-outs

Yes, you can use WA Biz Sender (Prime) for business marketing, but you must:

• Comply with local marketing laws (CAN-SPAM, GDPR, etc.)
• Only contact people who have given consent
• Provide clear identification of your business
• Include opt-out mechanisms
• Respect frequency limits and best practices